24/7/365 support
Your team gets access to round the clock support by phone, email and web, no matter how big or
small your business is.
9.5/10
Support satisfaction score
HyperGift® Client Survey
Personalised individual or group sessions
We’ve got plenty of sessions to choose from – you can go for individualised coaching or arrange a teamwide training session.
SITE MANAGEMENT
(30 MINUTES)
This session focuses on teaching you valuable skills, including customising images and navigation menus, modifying preloaded vouchers, adding new vouchers for sale, and designing innovative gift voucher templates for recipients.
PREMIER REWARDS & VIP OFFERS
(30 MINUTES)
In this session, we will delve into the topic of non-public pages, including tailored or personalised vouchers.
FINANCE
(30 MINUTES)
Delve into topics including viewing orders or sold gifts, running reports and audits, and issuing refunds in collaboration with your payment gateway.
REDEMPTION
(30 MINUTES)
Learn how to redeem a gift voucher, both online and via QR code. Set user levels and access rights for redemption onsite.
COMPLIMENTARY & STAFF VOUCHERS
(30 MINUTES)
Discover the steps to generate and distribute complimentary vouchers, including the process of bulk uploading and providing vouchers to staff.
PERSONALISED
TRAINING
Let us know what you want to learn, and we’ll prepare a session, for free.
Online video tutorials
Access our extensive library of training resources, suitable for all departments and staff.
Train at your convenience, anytime, anywhere.
Online video tutorials
Access our extensive library of training resources, suitable for all departments and staff.
Train at your convenience, anytime, anywhere.
Free technical support and training
Access all the technical support and training you need without any extra charges.
Free technical support and training
Access all the technical support and training you need without any extra charges.
“We’ve used the technical support features, and what I can say is that it is quick, it is fast, and the team are ready to go.
I very much appreciate HyperGift’s support services”.
NATHAN TELFER
Director of Sales & Marketing
NATHAN TELFER
Director of Sales & Marketing