Version 2 Archives

Q4 Is Gift Voucher Season: What 10 Years of Hospitality Gifting Data Tells Us

For hospitality businesses, Q4 is the most important gifting period on the calendar. From Black Friday and Cyber Monday through corporate gifting...

Is There a Surcharge Hiding in Your Gift Voucher Checkout? It Has to Go by 1 October

Nobody likes a surprise at the checkout. From 1 October 2026, surprise card surcharges will not just be unpopular in Australia, they will be off the...

New Zealand’s Gift Voucher Expiry Laws Are Changing

From March 2026, New Zealand will introduce new legislation that directly impacts how gift vouchers can be sold, managed, and communicated to...

The Quiet Power of Hospitality Redemption Data

If you want to understand what guests really value, don’t look at what they buy. Look at what they redeem. In hospitality, gift experiences are...

Our Holiday Schedule & How We’re Supporting You

As we head into the festive season, our team is taking a short break to recharge but we’re not leaving you without backup. Here are the key dates...

The Upsell Framework Every Hotel, Spa & Restaurant Should Use

In hospitality, upselling often gets treated like a dirty word. People imagine awkward conversations at the front desk, pushy offers, or guests...

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