Prudence Marzinotto

Digital Marketing Manager
Sep 23, 2025
5 MIN READ

Why Black Friday Is Your Brand’s Secret Weapon for Gift Voucher Sales

Black Friday has become more than just a retail event, it’s a cultural moment. What started as a frenzy for flat-screen TVs and discounted electronics has spilled across industries, reshaping how consumers spend during the holiday season. For businesses, whether you run a boutique hotel, a spa retreat, a restaurant, or a winery, Black Friday is no longer optional. It’s an unmatched chance to capture high-intent spending and turn it into revenue that carries through well past December.

Yet so many either miss the opportunity or underplay it. They assume “Black Friday” is for retail giants and e-commerce stores only. But if you step back, the very essence of Black Friday, a surge of urgency, gift-driven purchases, and consumers in a heightened buying mindset, perfectly aligns with gift vouchers. Especially when those vouchers aren’t just another item in a shopping cart but an invitation to an experience.

The Numbers Don’t Lie: Black Friday Is Bigger Than Ever

Let’s anchor this in the facts:

  • In 2023, U.S. Black Friday online spending hit $9.8 billion.
  • In the UK, shoppers spent £9.2 billion across the weekend.
  • In Australia, the four-day Black Friday to Cyber Monday period drove $6.36 billion in sales.

Here’s where it gets interesting: it’s not all about gadgets and retail discounts. Digital gift cards and vouchers consistently rank among the top three most purchased items worldwide during Black Friday. That’s where hospitality brands can step in—and own the space.

Why Hospitality Has the Edge

Retailers can slash prices, but they’re competing on margin. Hospitality businesses? You’re selling something far more compelling: time, connection, and memory.

A voucher for a hotel stay isn’t a transaction, it’s a promise of a weekend away. A spa voucher isn’t just credit; it’s self-care wrapped up in an envelope. A dining voucher isn’t just a meal; it’s a shared story waiting to happen.

In an era where 72% of Millennials prefer spending money on experiences over things, the advantage shifts firmly toward hospitality. Black Friday gives you the platform; your product, the experience is the hook.

Why Gift Vouchers Work So Well for Black Friday

Why Gift Vouchers Work So Well for Black Friday

1.Immediate Cash Flow
Gift vouchers generate upfront revenue by pulling future bookings into the present.

2.Deferred Fulfilment
Unlike a retail product that needs to ship the next day, gift vouchers don’t create a logistical scramble. Your guest redeems it on their own time. That means smoother operations for you.

3.Extended Brand Reach
One purchaser often equals multiple guests. A voucher bought as a gift brings new customers into your ecosystem, people who might not have otherwise booked with you.

4.Upsell Potential
Most voucher redemptions exceed their face value. Research shows voucher users spend on average 40% more than the voucher amount when redeeming. That’s a built-in upsell engine.

How to Frame Your Gift Vouchers This Black Friday

Now let’s make this practical. The key isn’t just to “offer a voucher.” It’s how you frame it to meet consumer psychology during Black Friday.

 

Accommodation & Lodging

  • “3 Nights for the Price of 2” getaway vouchers. Perfect for couples, parents, or friends who deserve time away.
  • Position them as the gift of escape—something tangible yet memory-driven.

Food & Beverage

  • “Black Friday Dining Voucher” — spend $120, receive $150 value.
  • Pair with exclusive menus or seasonal chef’s tastings to make it feel like a rare experience.

Wellness & Lifestyle

  • “Self-Care Black Friday Voucher” for spa packages or retreats.
  • Frame as the gift of wellbeing and tie into January’s reset: “Start their year with balance.”

Tours & Activities

  • “Black Friday Adventure Voucher” — e.g., 2-for-1 passes or bonus inclusions.
  • Market them as family-friendly or for adventurous couples: more shared experiences, less stuff.

Why More Beats Less This Black Friday

Black Friday resonates because people love feeling like they’re getting more, not less. In hospitality, that’s where you win. Instead of slashing prices, you add value.

No one raves about saving a few dollars on a blender, but they do share the story of a three-night stay they booked for the price of two, the rooftop dinner that came with a paired wine, or the spa retreat with sunrise yoga included. That’s the edge.

You’re not devaluing your brand, you’re elevating it by packaging experiences that feel rare, generous, and worth remembering.

The HyperGift Edge

Here’s where tools like HyperGift change the game. It’s not just about setting up a generic voucher; it’s about building a solution that works for your business:

  • Custom branding so your voucher feels premium, not cookie-cutter.
  • Instant digital delivery, which is crucial during Black Friday when shoppers are impulse buying.
  • Data insights on who’s buying, what’s trending, and when redemptions spike, so you can adjust your strategy for Christmas, Valentine’s Day, and beyond.

When the dust of Black Friday settles, you’re not left with unsold stock or razor-thin margins. You’re left with pre-paid customers who are excited to engage with your brand in 2025.

 

Action Steps for This Black Friday

To wrap this up, here’s a playbook you can use immediately:

  1. Landing Page: Build a clear Black Friday landing page on your site featuring your top voucher bundles.
  2. Set deadlines: 24-hour or weekend-only promotions work best.
  3. Market early and often: leverage email, social, and paid ads two – four weeks before Black Friday.
  4. Segment your messaging: speak differently to corporate buyers (employee gifts) versus individuals (family and friends).
  5. Keep redemption simple: make it effortless to buy, gift, and redeem. Read Our Ultimate Guide for Black
  6. The Ultimate Guide for Friday & Cyber Monday: https://hypergift.omnihyper.com/resources/resources-inspiration/

The Last Word on Black Friday

Black Friday isn’t just a retail rush anymore, it’s a moment where people pause and choose how they want to spend, give, and connect.

That’s why hospitality has the edge. A voucher for a weekend away, a chef’s table dinner, or a spa retreat does more than drive sales; it creates anticipation and memories that last long after the day itself.

This season, the winners won’t be the brands with the biggest discounts, but the ones that offer experiences worth sharing. Turn Black Friday into more than a sale, it turns it into a story.

This Black Friday, are you just another offer in the crowd—or the brand customers can’t miss?

Prudence Marzinotto

Digital Marketing Manager
With 20+ years in hospitality of all facets, including F&B, hotels, to a refined focus on hospitality digital marketing.