BOOK DEMO If you want to understand what guests really value, don’t look at what they buy. Look at what they redeem. In hospitality, gift experiences are usually judged on sales figures, how many vouchers left the digital shelf, how much pre-paid revenue came in, or...
BOOK DEMO As we head into the festive season, our team is taking a short break to recharge but we’re not leaving you without backup. Here are the key dates and how you can reach us if you need help. Holiday Closures Asia Pacific Close: Friday 19th December...
BOOK DEMO In hospitality, upselling often gets treated like a dirty word. People imagine awkward conversations at the front desk, pushy offers, or guests feeling nickel-and-dimed. The truth is the opposite. The best hospitality brands don’t “sell” extra value, they...
BOOK DEMO Fraud in hospitality doesn’t announce itself. It doesn’t walk through the door wearing a mask or trigger alarms. It slips in quietly through the cracks of outdated processes, manual workarounds, and systems that were never designed to handle the complexities...
BOOK DEMO Your chefs are prepped, your spa therapists are ready, and your bar staff are polishing glasses, but the seats stay empty. The kitchen hums quietly, the spa lights glow, and your payroll keeps ticking. Every hour between 2 pm and 5 pm, or those ghost-town...
