HyperGift Help Centre

Find answers, step-by-step guides and troubleshooting for managing your gift vouchers.

WHAT DO YOU NEED HELP WITH?

Vouchers

Create, Resend, Find

Redemption

Redeem & correct

Payments

Refunds & issues

Reports

Sales & redeem

Products

Templates/prices

Users

Access & login

How do I resend a voucher?

If you have the voucher code, follow these steps:

  1. Navigate to WooCommerce → Voucher Codes.
  2. On the Voucher Codes page, enter the voucher code into the search box in the top-right corner and press Enter on your keyboard.
  3. Find the voucher in the search results and click the eye icon on the right-hand side.
    The voucher details page will open.
  4. Click the blue Resend button to resend the voucher.
How do I create a complimentary voucher?
How do I change the recipient email?
How do I find an existing voucher?
How do I cancel a complimentary voucher?